Telephone
We welcome your calls to the office and expect to provide responses to all non-urgent phone calls within 24 to 72 hours for appointment and prescription related issues. For issues that do not require immediate attention, please consider using our website for your questions or requests (online request forms are available for appointments and refills).

Non-Emergency
If you have a problem or a question that is non-emergency, please call during regular office hours, Monday through Friday.

When you call the office, the receptionist/coordinator will either schedule an appointment or direct your call to the appropriate person. If a nurse is busy with a patient, the receptionist will transfer you to their voicemail. Your call will be returned as soon as possible and on occasion this may be after office hours.

Because of the volume of calls and limited provider time, it is impossible for the provider to talk with each patient. Therefore, our nurses will communicate your concerns, issues or problems to the provider so we may answer questions, make appropriate referrals, recommend treatment or arrange for you to be seen. Please assist us in handling your telephone calls by making only necessary phone calls as early as possible in the day.

Emergency Calls
Due to the variety of services and providers at our office, please refer back to your provider for their policy on emergency calls.

If the situation is life-threatening, please call 911.